Approvals

Approvals enforce control over payment execution and funding actions. They ensure separation of duties by requiring different users to initiate and approve actions across payments, payment limits, and account movements. This control is essential in delegated insurance models, where multiple parties interact with the same funds.

The Vitesse platform does not allow self-service configuration for payment and payment limit approvals. This maintains consistent governance and prevents unauthorised changes.

Contact Support if you want to configure approvals.

Payment Approval Flows

Payments are outbound transactions from Vitesse accounts to external recipients, including claim payouts and supplier payments.

Approval workflows apply to:

• Single payments
• Batch payments
• Void requests

Vitesse configures these workflows on the main account, which then apply to all users belonging to that account.

Each workflow includes:

• A mandatory first approval step, enabled by default on the main account
• Optional additional approval steps

Each step requires a different user. The platform prevents users from approving their own requests.

Vitesse can assign approvers:

• By role, for example Single Payment Approver
• As named users

Relevant roles

• Create Single Payments
• Single Payment Approver
• Upload Batches
• Batch Approver
• Void Request Approver

The system can optionally send email notifications to approvers when action is required.

Payment Limit Approval

Payment limits define the maximum value that can be processed from a payment account in a single transaction.

Payment limit changes follow a dedicated approval process.

Typical structure:

• Operational users (typically working for a TPA) submit limit increase requests
• Funding account owners (typically working for a carrier) approve requests

Relevant roles

• Create Payment Limit Request
• Payment Limit Request Approver

The Client Solutions and Delivery Team assigns these roles to ensure independent control over transaction limits.

Account Movements

Account movements transfer funds between Vitesse accounts.

Administrators can self-manage this approval flow because the funds are not released externally. For more information, see Assigning roles to users.

Relevant roles

• Create Account Movements
• Manage Account Movements (which includes approval)