About accounts

Vitesse uses virtual accounts to organise and track claim funds for carriers, MGAs, TPAs, and brokers. They give customers and authorised partners real-time visibility of balances, funding activity, and payments.

Accounts can represent operational structures such as insurance contracts or binders, delegated authority relationships, lines of business, underwriting years, or geographic regions.

Each account belongs to a single organisation and one entity within that organisation. Organisations use this structure to organise ownership and responsibility for their accounts. Account access then determines which users and integrated applications can access those accounts. For more information, see Organisations and entities and Account access.

User roles and API scopes determine the actions that users and integrated applications can perform on the accounts available to them. For more information, see User roles and API scopes.

How accounts work

When customers fund an account, Vitesse records the balance on the Vitesse ledger and safeguards the corresponding funds in segregated bank accounts held with tier-1 banking partners.

Vitesse supports three primary account types:

• Standard accounts, which hold balances and make payments from the same account
• Funding accounts, which hold balances and provide funds for payment activity
• Payment accounts, which are zero balance accounts and execute payments using funds from linked funding accounts

Vitesse records all account activity as account entries. Together, these entries form the account cashbook, which provides a complete audit trail of all debit and and credit activity.

Account capabilities

• Segregation: Create accounts at any required level of granularity to separate funds, activity, and access.
• Delegation: Grant controlled access to external partners and internal teams, while maintaining full visibility, approval workflows, and transaction controls.
• Real-time reporting: View balances, fund movements, and payment activity in real time through Vitesse online or API.
• Multi-currency capability: Hold funds in multiple currencies.
• Flexible treasury models: Structure accounts to reflect your organisation’s operating model, such as pooled funds and risk sharing.